{"id":3663,"date":"2026-01-15T13:44:34","date_gmt":"2026-01-15T12:44:34","guid":{"rendered":"https:\/\/batonroute.com\/?page_id=3663"},"modified":"2026-01-21T16:26:00","modified_gmt":"2026-01-21T15:26:00","slug":"thank-you","status":"publish","type":"page","link":"https:\/\/batonroute.com\/en\/thank-you\/","title":{"rendered":"Thank you!"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3663\" class=\"elementor elementor-3663 elementor-3658\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fcff482 e-flex e-con-boxed e-con e-parent\" data-id=\"fcff482\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-605241e e-con-full e-flex e-con e-child\" data-id=\"605241e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-77a72cf e-con-full e-flex e-con e-child\" data-id=\"77a72cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-dc4b159 e-con-full e-flex e-con e-child\" data-id=\"dc4b159\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8e22284 elementor-widget elementor-widget-heading\" data-id=\"8e22284\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Thank you for contacting BatOnRoute<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d3854b elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"0d3854b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"88\" data-end=\"200\">We have received your message successfully.<br data-start=\"131\" data-end=\"134\" \/>Our team is reviewing it and will <strong>get in touch with you shortly.<\/strong><\/p><p data-start=\"202\" data-end=\"288\">In the meantime, you can learn more about our solutions or the sectors we work with.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5331ada elementor-widget__width-initial elementor-widget elementor-widget-button\" data-id=\"5331ada\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/batonroute.com\/en\/sectors\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Discover all sectors<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e00b0a elementor-widget elementor-widget-button\" data-id=\"0e00b0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/batonroute.com\/en\/solutions\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Explore our solutions<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cbe3752 e-con-full e-flex e-con e-child\" data-id=\"cbe3752\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-efcc7a5 elementor-widget elementor-widget-image\" data-id=\"efcc7a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"321\" height=\"380\" src=\"https:\/\/batonroute.com\/wp-content\/uploads\/2026\/01\/empresa-ventajas-ilustracion.png\" class=\"attachment-large size-large wp-image-4080\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-763ed28 e-flex e-con-boxed e-con e-parent\" data-id=\"763ed28\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4f7faae e-con-full e-flex e-con e-child\" data-id=\"4f7faae\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79c654f elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"79c654f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13a1a24 elementor-widget elementor-widget-heading\" data-id=\"13a1a24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your questions, our answers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-847cd7d elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"847cd7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>All you need to know about BatOnRoute<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-568de18 e-n-tabs-none elementor-hidden-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"568de18\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"90758680\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-907586801\" data-tab-title-id=\"e-n-tab-title-907586801\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-907586801\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tI am a transport manager\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-907586802\" data-tab-title-id=\"e-n-tab-title-907586802\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-907586802\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tI am a user\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-907586801\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-907586801\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-e6cde46 e-con-full e-flex e-con e-child\" data-id=\"e6cde46\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27aef92 elementor-widget elementor-widget-n-accordion\" data-id=\"27aef92\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4160\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-4160\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How does BatOnRoute\u2019s real-time tracking work?  <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4160\" class=\"elementor-element elementor-element-91f4c2a e-con-full e-flex e-con e-child\" data-id=\"91f4c2a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e95c82b elementor-widget elementor-widget-text-editor\" data-id=\"e95c82b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">To track in real-time via the BatOnRoute app, it\u2019s essential for the person responsible for the route to use the BatOnRoute Control app. This person will share their position using their mobile device\u2019s GPS. This enables tracking at all times while the route is active.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Once the route finishes, tracking will stop until the responsible person reactivates the route through their Control app.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4161\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4161\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is it necessary to have GPS in the vehicles to use BatOnRoute? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4161\" class=\"elementor-element elementor-element-f12f6d1 e-con-full e-flex e-con e-child\" data-id=\"f12f6d1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7d9577 elementor-widget elementor-widget-text-editor\" data-id=\"a7d9577\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW11592005 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW11592005 BCX0\">No, the BatOnRoute Control app uses the GPS integrated into the mobile device. Therefore, only a mobile device that can install the BatOnRoute Control app is <\/span><span class=\"NormalTextRun SCXW11592005 BCX0\">required<\/span><span class=\"NormalTextRun SCXW11592005 BCX0\">. The app is available on Android and iOS.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4162\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4162\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How does BatOnRoute ensure the security of user data? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4162\" class=\"elementor-element elementor-element-b03511c e-con-full e-flex e-con e-child\" data-id=\"b03511c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b23cc14 elementor-widget elementor-widget-text-editor\" data-id=\"b23cc14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">BatOnRoute is hosted on Microsoft Azure&#8217;s cloud platform. Microsoft employs a variety of security measures to protect against external threats.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Azure secures data both in transit and at rest with state-of-the-art encryption. Azure uses multiple encryption methods, protocols, and algorithms, including <\/span><a href=\"https:\/\/learn.microsoft.com\/en-us\/azure\/security\/fundamentals\/double-encryption\"><span data-contrast=\"none\">double encryption<\/span><\/a><span data-contrast=\"auto\">, to protect data.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">For data at rest, all data stored on Azure Storage is encrypted with AES 256-bit encryption, in compliance with the FIPS 140-2 standard. Proper key management is crucial. By default, your data is protected by Microsoft managed keys, and Azure Key Vault ensures that encryption keys are well-protected. Azure\u2019s key management includes server-side encryption using either Microsoft managed keys or customer managed keys stored in Azure Key Vault. For client-side encryption, you can manage and store the keys locally or in another secure location<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">For data in transit (data moving between the user\u2019s devices and Microsoft\u2019s data centres or within those centres), Microsoft adheres to IEEE 802.1AE MAC security standards and uses industry-standard encrypted transport protocols such as TLS (Transport Layer Security) and IPsec (Internet Protocol Security).<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4163\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4163\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What\u2019s the process to set up BatOnRoute? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4163\" class=\"elementor-element elementor-element-61b16ec e-con-full e-flex e-con e-child\" data-id=\"61b16ec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f803cc5 elementor-widget elementor-widget-text-editor\" data-id=\"f803cc5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Get in touch with us at\u202f<\/span><a href=\"mailto:soporte.batonroute@nunsys.com\"><span data-contrast=\"none\">soporte.batonroute@nunsys.com<\/span><\/a><span data-contrast=\"auto\">,\u202fand we\u2019ll help you get BatOnRoute up and running with a few simple steps.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">First, we\u2019ll set up a customised instance with your route data. After that, we\u2019ll send you the access credentials and arrange two training sessions. One for the web administration platform and the other for the BatOnRoute Control app. Once complete, you\u2019ll be ready to start using BatOnRoute.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4164\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4164\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What technical support does BatOnRoute offer? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4164\" class=\"elementor-element elementor-element-32237f5 e-con-full e-flex e-con e-child\" data-id=\"32237f5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-381d25e elementor-widget elementor-widget-text-editor\" data-id=\"381d25e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW176805156 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW176805156 BCX0\">BatOnRoute has a support team available 24\/7, <\/span><span class=\"NormalTextRun AdvancedProofingIssueV2Themed SCXW176805156 BCX0\">providing assistance<\/span><span class=\"NormalTextRun SCXW176805156 BCX0\"> from setup to troubleshooting during product use. This support is included in the monthly subscription fee.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4165\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4165\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Does the app provide alerts or notifications in case of incidents? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4165\" class=\"elementor-element elementor-element-a705315 e-con-full e-flex e-con e-child\" data-id=\"a705315\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fb2066c elementor-widget elementor-widget-text-editor\" data-id=\"fb2066c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW68026488 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW68026488 BCX0\">Yes, the BatOnRoute app has a notification system. If <\/span><span class=\"NormalTextRun SCXW68026488 BCX0\">there\u2019s<\/span><span class=\"NormalTextRun SCXW68026488 BCX0\"> an incident or delay related to a route, <\/span><span class=\"NormalTextRun SCXW68026488 BCX0\">you\u2019ll<\/span><span class=\"NormalTextRun SCXW68026488 BCX0\"> receive a notification in the app. <\/span><span class=\"NormalTextRun SCXW68026488 BCX0\">You\u2019ll<\/span><span class=\"NormalTextRun SCXW68026488 BCX0\"> also get notifications when the bus is near your stop.<\/span><\/span><span class=\"LineBreakBlob BlobObject DragDrop SCXW68026488 BCX0\"><span class=\"SCXW68026488 BCX0\">\u00a0<\/span><br class=\"SCXW68026488 BCX0\" \/><\/span><span class=\"TextRun SCXW68026488 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW68026488 BCX0\">Additionally, the route manager can send custom notifications.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4166\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4166\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> In which languages is the platform available? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4166\" class=\"elementor-element elementor-element-b41cc9d e-con-full e-flex e-con e-child\" data-id=\"b41cc9d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-315c76f elementor-widget elementor-widget-text-editor\" data-id=\"315c76f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">The BatOnRoute administration platform is available in the following languages:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Spanish, Catalan, Basque, Italian, French, Polish, German, Greek, Portuguese, Romanian, and Arabic.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How does BatOnRoute\\u2019s real-time tracking work?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"To track in real-time via the BatOnRoute app, it\\u2019s essential for the person responsible for the route to use the BatOnRoute Control app. This person will share their position using their mobile device\\u2019s GPS. This enables tracking at all times while the route is active.\\u00a0\\u00a0Once the route finishes, tracking will stop until the responsible person reactivates the route through their Control app.\"}},{\"@type\":\"Question\",\"name\":\"Is it necessary to have GPS in the vehicles to use BatOnRoute?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No, the BatOnRoute Control app uses the GPS integrated into the mobile device. Therefore, only a mobile device that can install the BatOnRoute Control app is required. The app is available on Android and iOS.\"}},{\"@type\":\"Question\",\"name\":\"How does BatOnRoute ensure the security of user data?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"BatOnRoute is hosted on Microsoft Azure&#8217;s cloud platform. Microsoft employs a variety of security measures to protect against external threats.\\u00a0Azure secures data both in transit and at rest with state-of-the-art encryption. Azure uses multiple encryption methods, protocols, and algorithms, including double encryption, to protect data.\\u00a0For data at rest, all data stored on Azure Storage is encrypted with AES 256-bit encryption, in compliance with the FIPS 140-2 standard. Proper key management is crucial. By default, your data is protected by Microsoft managed keys, and Azure Key Vault ensures that encryption keys are well-protected. Azure\\u2019s key management includes server-side encryption using either Microsoft managed keys or customer managed keys stored in Azure Key Vault. For client-side encryption, you can manage and store the keys locally or in another secure location\\u00a0For data in transit (data moving between the user\\u2019s devices and Microsoft\\u2019s data centres or within those centres), Microsoft adheres to IEEE 802.1AE MAC security standards and uses industry-standard encrypted transport protocols such as TLS (Transport Layer Security) and IPsec (Internet Protocol Security).\"}},{\"@type\":\"Question\",\"name\":\"What\\u2019s the process to set up BatOnRoute?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Get in touch with us at\\u202fsoporte.batonroute@nunsys.com,\\u202fand we\\u2019ll help you get BatOnRoute up and running with a few simple steps.\\u00a0First, we\\u2019ll set up a customised instance with your route data. After that, we\\u2019ll send you the access credentials and arrange two training sessions. One for the web administration platform and the other for the BatOnRoute Control app. Once complete, you\\u2019ll be ready to start using BatOnRoute.\"}},{\"@type\":\"Question\",\"name\":\"What technical support does BatOnRoute offer?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"BatOnRoute has a support team available 24\\\/7, providing assistance from setup to troubleshooting during product use. This support is included in the monthly subscription fee.\"}},{\"@type\":\"Question\",\"name\":\"Does the app provide alerts or notifications in case of incidents?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, the BatOnRoute app has a notification system. If there\\u2019s an incident or delay related to a route, you\\u2019ll receive a notification in the app. You\\u2019ll also get notifications when the bus is near your stop.\\u00a0Additionally, the route manager can send custom notifications.\"}},{\"@type\":\"Question\",\"name\":\"In which languages is the platform available?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The BatOnRoute administration platform is available in the following languages:\\u00a0Spanish, Catalan, Basque, Italian, French, Polish, German, Greek, Portuguese, Romanian, and Arabic.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-907586802\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-907586802\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-25691d4 e-con-full e-flex e-con e-child\" data-id=\"25691d4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b33d374 elementor-widget elementor-widget-n-accordion\" data-id=\"b33d374\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1870\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1870\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> I can't access the apps, what should I do?  <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1870\" class=\"elementor-element elementor-element-61aff3e e-con-full e-flex e-con e-child\" data-id=\"61aff3e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0c40ebb elementor-widget elementor-widget-text-editor\" data-id=\"0c40ebb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW74200326 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW74200326 BCX0\">Please contact your school or company to provide you with the access credentials for the <\/span><span class=\"NormalTextRun SCXW74200326 BCX0\">Batonroute<\/span><span class=\"NormalTextRun SCXW74200326 BCX0\"> app<\/span><span class=\"NormalTextRun SCXW74200326 BCX0\">.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1871\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1871\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> I have access, but I can't see the bus or stops when the route is active. <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1871\" class=\"elementor-element elementor-element-0addcec e-con-full e-flex e-con e-child\" data-id=\"0addcec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1bca763 elementor-widget elementor-widget-text-editor\" data-id=\"1bca763\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">If you can&#8217;t see the bus on the route, please contact your school or company.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">It\u2019s possible that the person responsible for the route isn&#8217;t using the Batonroute app. Another possibility is that their mobile device isn\u2019t sharing its location. In both cases, the route\u2019s progress will not be visible in the app.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1872\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1872\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is there an alert or notification feature in case of deviations or incidents? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1872\" class=\"elementor-element elementor-element-4488d0a e-con-full e-flex e-con e-child\" data-id=\"4488d0a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9018eb9 elementor-widget elementor-widget-text-editor\" data-id=\"9018eb9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW244264900 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW244264900 BCX0\">Yes, the BatOnRoute app has a notification system. If <\/span><span class=\"NormalTextRun SCXW244264900 BCX0\">there\u2019s<\/span><span class=\"NormalTextRun SCXW244264900 BCX0\"> an incident or delay related to a route, <\/span><span class=\"NormalTextRun SCXW244264900 BCX0\">you\u2019ll<\/span><span class=\"NormalTextRun SCXW244264900 BCX0\"> receive a notification in the app. <\/span><span class=\"NormalTextRun SCXW244264900 BCX0\">You\u2019ll<\/span><span class=\"NormalTextRun SCXW244264900 BCX0\"> also get notifications when the bus is near your stop.<\/span><\/span><span class=\"LineBreakBlob BlobObject DragDrop SCXW244264900 BCX0\"><span class=\"SCXW244264900 BCX0\">\u00a0<\/span><br class=\"SCXW244264900 BCX0\" \/><\/span><span class=\"TextRun SCXW244264900 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW244264900 BCX0\">Additionally, the route manager can send custom notifications<\/span><span class=\"NormalTextRun SCXW244264900 BCX0\">.<\/span><\/span><span class=\"EOP SCXW244264900 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1873\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1873\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What apps does BatOnRoute offer and what are they for? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1873\" class=\"elementor-element elementor-element-c3f5982 e-con-full e-flex e-con e-child\" data-id=\"c3f5982\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cbe19f3 elementor-widget elementor-widget-text-editor\" data-id=\"cbe19f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"47\" data-end=\"265\">BatOnRoute offers a suite of applications designed to improve <strong data-start=\"180\" data-end=\"239\">management, communication, and safety in transportation<\/strong>. Its three main apps are:<\/p><ul data-start=\"267\" data-end=\"640\" data-is-last-node=\"\" data-is-only-node=\"\"><li data-start=\"267\" data-end=\"380\"><p data-start=\"269\" data-end=\"380\"><strong data-start=\"269\" data-end=\"292\">BatOnRoute Control:<\/strong> Comprehensive route and operations management for supervisors, drivers, and monitors.<\/p><\/li><li data-start=\"381\" data-end=\"515\"><p data-start=\"383\" data-end=\"515\"><strong data-start=\"383\" data-end=\"403\">BatOnRoute Safe:<\/strong> Real-time route tracking and notifications for guardians, family members, or those responsible for travelers.<\/p><\/li><li data-start=\"516\" data-end=\"640\" data-is-last-node=\"\"><p data-start=\"518\" data-end=\"640\" data-is-last-node=\"\"><strong data-start=\"518\" data-end=\"540\">BatOnRoute Moving:<\/strong> Self-management of trips for frequent travelers, offering flexibility and quick access via QR code.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"I can't access the apps, what should I do?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Please contact your school or company to provide you with the access credentials for the Batonroute app.\"}},{\"@type\":\"Question\",\"name\":\"I have access, but I can't see the bus or stops when the route is active.\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If you can&#8217;t see the bus on the route, please contact your school or company.\\u00a0It\\u2019s possible that the person responsible for the route isn&#8217;t using the Batonroute app. Another possibility is that their mobile device isn\\u2019t sharing its location. In both cases, the route\\u2019s progress will not be visible in the app.\"}},{\"@type\":\"Question\",\"name\":\"Is there an alert or notification feature in case of deviations or incidents?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, the BatOnRoute app has a notification system. If there\\u2019s an incident or delay related to a route, you\\u2019ll receive a notification in the app. You\\u2019ll also get notifications when the bus is near your stop.\\u00a0Additionally, the route manager can send custom notifications.\\u00a0\"}},{\"@type\":\"Question\",\"name\":\"What apps does BatOnRoute offer and what are they for?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"BatOnRoute offers a suite of applications designed to improve management, communication, and safety in transportation. Its three main apps are:BatOnRoute Control: Comprehensive route and operations management for supervisors, drivers, and monitors.BatOnRoute Safe: Real-time route tracking and notifications for guardians, family members, or those responsible for travelers.BatOnRoute Moving: Self-management of trips for frequent travelers, offering flexibility and quick access via QR code.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5d1357 e-n-tabs-none btns-style elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet elementor-widget elementor-widget-n-tabs\" data-id=\"b5d1357\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;tabs_justify_horizontal_mobile&quot;:&quot;stretch&quot;,&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"190649175\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-1906491751\" data-tab-title-id=\"e-n-tab-title-1906491751\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-1906491751\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tI am a transport manager\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-1906491752\" data-tab-title-id=\"e-n-tab-title-1906491752\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-1906491752\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tI am a User\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-1906491751\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1906491751\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-ceb79f6 e-con-full e-flex e-con e-child\" data-id=\"ceb79f6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d0c7ea elementor-widget elementor-widget-n-accordion\" data-id=\"2d0c7ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4720\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-4720\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How does BatOnRoute\u2019s real-time tracking work?  <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4720\" class=\"elementor-element elementor-element-fa4e7a3 e-con-full e-flex e-con e-child\" data-id=\"fa4e7a3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6874a37 elementor-widget elementor-widget-text-editor\" data-id=\"6874a37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">To track in real-time via the BatOnRoute app, it\u2019s essential for the person responsible for the route to use the BatOnRoute Control app. This person will share their position using their mobile device\u2019s GPS. This enables tracking at all times while the route is active.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Once the route finishes, tracking will stop until the responsible person reactivates the route through their Control app.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4721\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4721\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is it necessary to have GPS in the vehicles to use BatOnRoute? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4721\" class=\"elementor-element elementor-element-f1fbb0c e-con-full e-flex e-con e-child\" data-id=\"f1fbb0c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0ae9d52 elementor-widget elementor-widget-text-editor\" data-id=\"0ae9d52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW11592005 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW11592005 BCX0\">No, the BatOnRoute Control app uses the GPS integrated into the mobile device. Therefore, only a mobile device that can install the BatOnRoute Control app is <\/span><span class=\"NormalTextRun SCXW11592005 BCX0\">required<\/span><span class=\"NormalTextRun SCXW11592005 BCX0\">. The app is available on Android and iOS.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4722\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4722\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How does BatOnRoute ensure the security of user data? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4722\" class=\"elementor-element elementor-element-b7f1929 e-con-full e-flex e-con e-child\" data-id=\"b7f1929\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f42ac6 elementor-widget elementor-widget-text-editor\" data-id=\"8f42ac6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">BatOnRoute is hosted on Microsoft Azure&#8217;s cloud platform. Microsoft employs a variety of security measures to protect against external threats.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Azure secures data both in transit and at rest with state-of-the-art encryption. Azure uses multiple encryption methods, protocols, and algorithms, including <\/span><a href=\"https:\/\/learn.microsoft.com\/en-us\/azure\/security\/fundamentals\/double-encryption\"><span data-contrast=\"none\">double encryption<\/span><\/a><span data-contrast=\"auto\">, to protect data.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">For data at rest, all data stored on Azure Storage is encrypted with AES 256-bit encryption, in compliance with the FIPS 140-2 standard. Proper key management is crucial. By default, your data is protected by Microsoft managed keys, and Azure Key Vault ensures that encryption keys are well-protected. Azure\u2019s key management includes server-side encryption using either Microsoft managed keys or customer managed keys stored in Azure Key Vault. For client-side encryption, you can manage and store the keys locally or in another secure location<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">For data in transit (data moving between the user\u2019s devices and Microsoft\u2019s data centres or within those centres), Microsoft adheres to IEEE 802.1AE MAC security standards and uses industry-standard encrypted transport protocols such as TLS (Transport Layer Security) and IPsec (Internet Protocol Security).<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4723\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4723\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What\u2019s the process to set up BatOnRoute? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4723\" class=\"elementor-element elementor-element-9faba94 e-con-full e-flex e-con e-child\" data-id=\"9faba94\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b7377f3 elementor-widget elementor-widget-text-editor\" data-id=\"b7377f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Get in touch with us at\u202f<\/span><a href=\"mailto:soporte.batonroute@nunsys.com\"><span data-contrast=\"none\">soporte.batonroute@nunsys.com<\/span><\/a><span data-contrast=\"auto\">,\u202fand we\u2019ll help you get BatOnRoute up and running with a few simple steps.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">First, we\u2019ll set up a customised instance with your route data. After that, we\u2019ll send you the access credentials and arrange two training sessions. One for the web administration platform and the other for the BatOnRoute Control app. Once complete, you\u2019ll be ready to start using BatOnRoute.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4724\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4724\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What technical support does BatOnRoute offer? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4724\" class=\"elementor-element elementor-element-d46ce16 e-con-full e-flex e-con e-child\" data-id=\"d46ce16\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b93509b elementor-widget elementor-widget-text-editor\" data-id=\"b93509b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW176805156 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW176805156 BCX0\">BatOnRoute has a support team available 24\/7, <\/span><span class=\"NormalTextRun AdvancedProofingIssueV2Themed SCXW176805156 BCX0\">providing assistance<\/span><span class=\"NormalTextRun SCXW176805156 BCX0\"> from setup to troubleshooting during product use. This support is included in the monthly subscription fee.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4725\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4725\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Does the app provide alerts or notifications in case of incidents? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4725\" class=\"elementor-element elementor-element-e1af131 e-con-full e-flex e-con e-child\" data-id=\"e1af131\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9428c99 elementor-widget elementor-widget-text-editor\" data-id=\"9428c99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW68026488 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW68026488 BCX0\">Yes, the BatOnRoute app has a notification system. If <\/span><span class=\"NormalTextRun SCXW68026488 BCX0\">there\u2019s<\/span><span class=\"NormalTextRun SCXW68026488 BCX0\"> an incident or delay related to a route, <\/span><span class=\"NormalTextRun SCXW68026488 BCX0\">you\u2019ll<\/span><span class=\"NormalTextRun SCXW68026488 BCX0\"> receive a notification in the app. <\/span><span class=\"NormalTextRun SCXW68026488 BCX0\">You\u2019ll<\/span><span class=\"NormalTextRun SCXW68026488 BCX0\"> also get notifications when the bus is near your stop.<\/span><\/span><span class=\"LineBreakBlob BlobObject DragDrop SCXW68026488 BCX0\"><span class=\"SCXW68026488 BCX0\">\u00a0<\/span><br class=\"SCXW68026488 BCX0\" \/><\/span><span class=\"TextRun SCXW68026488 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW68026488 BCX0\">Additionally, the route manager can send custom notifications.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4726\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4726\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> In which languages is the platform available? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4726\" class=\"elementor-element elementor-element-11ef52c e-con-full e-flex e-con e-child\" data-id=\"11ef52c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41ead38 elementor-widget elementor-widget-text-editor\" data-id=\"41ead38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">The BatOnRoute administration platform is available in the following languages:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Spanish, Catalan, Basque, Italian, French, Polish, German, Greek, Portuguese, Romanian, and Arabic.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How does BatOnRoute\\u2019s real-time tracking work?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"To track in real-time via the BatOnRoute app, it\\u2019s essential for the person responsible for the route to use the BatOnRoute Control app. This person will share their position using their mobile device\\u2019s GPS. This enables tracking at all times while the route is active.\\u00a0\\u00a0Once the route finishes, tracking will stop until the responsible person reactivates the route through their Control app.\"}},{\"@type\":\"Question\",\"name\":\"Is it necessary to have GPS in the vehicles to use BatOnRoute?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No, the BatOnRoute Control app uses the GPS integrated into the mobile device. Therefore, only a mobile device that can install the BatOnRoute Control app is required. The app is available on Android and iOS.\"}},{\"@type\":\"Question\",\"name\":\"How does BatOnRoute ensure the security of user data?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"BatOnRoute is hosted on Microsoft Azure&#8217;s cloud platform. Microsoft employs a variety of security measures to protect against external threats.\\u00a0Azure secures data both in transit and at rest with state-of-the-art encryption. Azure uses multiple encryption methods, protocols, and algorithms, including double encryption, to protect data.\\u00a0For data at rest, all data stored on Azure Storage is encrypted with AES 256-bit encryption, in compliance with the FIPS 140-2 standard. Proper key management is crucial. By default, your data is protected by Microsoft managed keys, and Azure Key Vault ensures that encryption keys are well-protected. Azure\\u2019s key management includes server-side encryption using either Microsoft managed keys or customer managed keys stored in Azure Key Vault. For client-side encryption, you can manage and store the keys locally or in another secure location\\u00a0For data in transit (data moving between the user\\u2019s devices and Microsoft\\u2019s data centres or within those centres), Microsoft adheres to IEEE 802.1AE MAC security standards and uses industry-standard encrypted transport protocols such as TLS (Transport Layer Security) and IPsec (Internet Protocol Security).\"}},{\"@type\":\"Question\",\"name\":\"What\\u2019s the process to set up BatOnRoute?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Get in touch with us at\\u202fsoporte.batonroute@nunsys.com,\\u202fand we\\u2019ll help you get BatOnRoute up and running with a few simple steps.\\u00a0First, we\\u2019ll set up a customised instance with your route data. After that, we\\u2019ll send you the access credentials and arrange two training sessions. One for the web administration platform and the other for the BatOnRoute Control app. Once complete, you\\u2019ll be ready to start using BatOnRoute.\"}},{\"@type\":\"Question\",\"name\":\"What technical support does BatOnRoute offer?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"BatOnRoute has a support team available 24\\\/7, providing assistance from setup to troubleshooting during product use. This support is included in the monthly subscription fee.\"}},{\"@type\":\"Question\",\"name\":\"Does the app provide alerts or notifications in case of incidents?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, the BatOnRoute app has a notification system. If there\\u2019s an incident or delay related to a route, you\\u2019ll receive a notification in the app. You\\u2019ll also get notifications when the bus is near your stop.\\u00a0Additionally, the route manager can send custom notifications.\"}},{\"@type\":\"Question\",\"name\":\"In which languages is the platform available?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The BatOnRoute administration platform is available in the following languages:\\u00a0Spanish, Catalan, Basque, Italian, French, Polish, German, Greek, Portuguese, Romanian, and Arabic.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-1906491752\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1906491752\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-cd525f3 e-con-full e-flex e-con e-child\" data-id=\"cd525f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82098a1 elementor-widget elementor-widget-n-accordion\" data-id=\"82098a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1360\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1360\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> I can't access the apps, what should I do?  <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1360\" class=\"elementor-element elementor-element-b90b9fe e-con-full e-flex e-con e-child\" data-id=\"b90b9fe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f940018 elementor-widget elementor-widget-text-editor\" data-id=\"f940018\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW74200326 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW74200326 BCX0\">Please contact your school or company to provide you with the access credentials for the <\/span><span class=\"NormalTextRun SCXW74200326 BCX0\">Batonroute<\/span><span class=\"NormalTextRun SCXW74200326 BCX0\"> app<\/span><span class=\"NormalTextRun SCXW74200326 BCX0\">.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1361\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1361\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> I have access, but I can't see the bus or stops when the route is active. <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1361\" class=\"elementor-element elementor-element-5aa3063 e-con-full e-flex e-con e-child\" data-id=\"5aa3063\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ef79129 elementor-widget elementor-widget-text-editor\" data-id=\"ef79129\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">If you can&#8217;t see the bus on the route, please contact your school or company.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">It\u2019s possible that the person responsible for the route isn&#8217;t using the Batonroute app. Another possibility is that their mobile device isn\u2019t sharing its location. In both cases, the route\u2019s progress will not be visible in the app.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1362\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1362\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is there an alert or notification feature in case of deviations or incidents? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1362\" class=\"elementor-element elementor-element-a65b0e2 e-con-full e-flex e-con e-child\" data-id=\"a65b0e2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36ab5cf elementor-widget elementor-widget-text-editor\" data-id=\"36ab5cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW244264900 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW244264900 BCX0\">es, the BatOnRoute app has a notification system. If <\/span><span class=\"NormalTextRun SCXW244264900 BCX0\">there\u2019s<\/span><span class=\"NormalTextRun SCXW244264900 BCX0\"> an incident or delay related to a route, <\/span><span class=\"NormalTextRun SCXW244264900 BCX0\">you\u2019ll<\/span><span class=\"NormalTextRun SCXW244264900 BCX0\"> receive a notification in the app. <\/span><span class=\"NormalTextRun SCXW244264900 BCX0\">You\u2019ll<\/span><span class=\"NormalTextRun SCXW244264900 BCX0\"> also get notifications when the bus is near your stop.<\/span><\/span><span class=\"LineBreakBlob BlobObject DragDrop SCXW244264900 BCX0\"><span class=\"SCXW244264900 BCX0\">\u00a0<\/span><br class=\"SCXW244264900 BCX0\" \/><\/span><span class=\"TextRun SCXW244264900 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW244264900 BCX0\">Additionally, the route manager can send custom notifications<\/span><span class=\"NormalTextRun SCXW244264900 BCX0\">.<\/span><\/span><span class=\"EOP SCXW244264900 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1363\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1363\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What apps does BatOnRoute offer and what are they for? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1363\" class=\"elementor-element elementor-element-ed7bfef e-con-full e-flex e-con e-child\" data-id=\"ed7bfef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ffa056 elementor-widget elementor-widget-text-editor\" data-id=\"6ffa056\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"47\" data-end=\"265\">BatOnRoute offers a suite of applications designed to improve <strong data-start=\"180\" data-end=\"239\">management, communication, and safety in transportation<\/strong>. Its three main apps are:<\/p><ul data-start=\"267\" data-end=\"640\" data-is-last-node=\"\" data-is-only-node=\"\"><li data-start=\"267\" data-end=\"380\"><p data-start=\"269\" data-end=\"380\"><strong data-start=\"269\" data-end=\"292\">BatOnRoute Control:<\/strong> Comprehensive route and operations management for supervisors, drivers, and monitors.<\/p><\/li><li data-start=\"381\" data-end=\"515\"><p data-start=\"383\" data-end=\"515\"><strong data-start=\"383\" data-end=\"403\">BatOnRoute Safe:<\/strong> Real-time route tracking and notifications for guardians, family members, or those responsible for travelers.<\/p><\/li><li data-start=\"516\" data-end=\"640\" data-is-last-node=\"\"><p data-start=\"518\" data-end=\"640\" data-is-last-node=\"\"><strong data-start=\"518\" data-end=\"540\">BatOnRoute Moving:<\/strong> Self-management of trips for frequent travelers, offering flexibility and quick access via QR code.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"I can't access the apps, what should I do?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Please contact your school or company to provide you with the access credentials for the Batonroute app.\"}},{\"@type\":\"Question\",\"name\":\"I have access, but I can't see the bus or stops when the route is active.\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If you can&#8217;t see the bus on the route, please contact your school or company.\\u00a0It\\u2019s possible that the person responsible for the route isn&#8217;t using the Batonroute app. Another possibility is that their mobile device isn\\u2019t sharing its location. 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Discover all sectors Explore our solutions Your questions, our answers All you need to know about [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3663","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Thank you! - BatOnRoute<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/batonroute.com\/en\/thank-you\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Thank you! - BatOnRoute\" \/>\n<meta property=\"og:description\" content=\"Thank you for contacting BatOnRoute We have received your message successfully.Our team is reviewing it and will get in touch with you shortly. In the meantime, you can learn more about our solutions or the sectors we work with. Discover all sectors Explore our solutions Your questions, our answers All you need to know about [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/batonroute.com\/en\/thank-you\/\" \/>\n<meta property=\"og:site_name\" content=\"BatOnRoute\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-21T15:26:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/batonroute.com\/wp-content\/uploads\/2026\/01\/empresa-ventajas-ilustracion.png\" \/>\n\t<meta property=\"og:image:width\" content=\"321\" \/>\n\t<meta property=\"og:image:height\" content=\"380\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"19 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/batonroute.com\\\/en\\\/thank-you\\\/\",\"url\":\"https:\\\/\\\/batonroute.com\\\/en\\\/thank-you\\\/\",\"name\":\"Thank you! - BatOnRoute\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/batonroute.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/batonroute.com\\\/en\\\/thank-you\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/batonroute.com\\\/en\\\/thank-you\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/batonroute.com\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/empresa-ventajas-ilustracion.png\",\"datePublished\":\"2026-01-15T12:44:34+00:00\",\"dateModified\":\"2026-01-21T15:26:00+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/batonroute.com\\\/en\\\/thank-you\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/batonroute.com\\\/en\\\/thank-you\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/batonroute.com\\\/en\\\/thank-you\\\/#primaryimage\",\"url\":\"https:\\\/\\\/batonroute.com\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/empresa-ventajas-ilustracion.png\",\"contentUrl\":\"https:\\\/\\\/batonroute.com\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/empresa-ventajas-ilustracion.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/batonroute.com\\\/en\\\/thank-you\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/batonroute.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Thank you!\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/batonroute.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/batonroute.com\\\/en\\\/\",\"name\":\"BatOnRoute\",\"description\":\"Gesti\u00f3n de Rutas realizadas en Autob\u00fas, Pedib\u00fas, Furgonetas, Bicicletas...\",\"publisher\":{\"@id\":\"https:\\\/\\\/batonroute.com\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/batonroute.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/batonroute.com\\\/en\\\/#organization\",\"name\":\"BatOnRoute\",\"url\":\"https:\\\/\\\/batonroute.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/batonroute.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/batonroute.com\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/logo-batonroute.svg\",\"contentUrl\":\"https:\\\/\\\/batonroute.com\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/logo-batonroute.svg\",\"width\":144,\"height\":30,\"caption\":\"BatOnRoute\"},\"image\":{\"@id\":\"https:\\\/\\\/batonroute.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/company\\\/batonroute\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Thank you! - BatOnRoute","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/batonroute.com\/en\/thank-you\/","og_locale":"en_US","og_type":"article","og_title":"Thank you! - BatOnRoute","og_description":"Thank you for contacting BatOnRoute We have received your message successfully.Our team is reviewing it and will get in touch with you shortly. 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