More human, efficient and controlled accessible transport

BatOnRoute streamlines the comprehensive management of accessible transport, allowing customised route planning, real-time tracking and ensuring personalised care for each user. A solution designed to improve service quality without hassle or infrastructure investments.

The challenge of accessible transport

Manual management of accessible transport often leads to organisational issues, lack of traceability and difficulties in properly supporting people with specific needs. This affects safety, service efficiency and peace of mind for families, centres and carers.

How does BatOnRoute improve assisted transport?

Our solution enables councils, operators and centres to fully manage accessible transport by:

Planning individualised routes based on schedules, frequencies or specific requirements.
Real-time tracking of every journey, vehicle and user.
Detailed control of attendance, pick-ups and drop-offs.
Automated communication with families, carers and centres.
Record keeping and traceability for audits and continuous improvement.

All from a single platform, accessible on any device, with no need for special equipment installation.

Advantages that transform accessible transport

Real solutions for a safer, more inclusive and efficient service

Create specific routes according to each person’s profile: frequency, schedules, type of support or accompaniment.

Records who boards and leaves the vehicle, when and where, improving service control.

Sends automatic alerts about departures, arrivals or incidents, keeping everyone informed.

View the vehicle’s location and journey status at all times, ensuring safety and efficiency.

Generates histories of routes, incidents and attendance, facilitating audits and service improvements.

Accessible transport without technological barriers. BatOnRoute makes advanced management of accessible transport possible without costly installations or complex developments. It enhances service quality, reinforces safety and demonstrates commitment to inclusion and user wellbeing.

Day center's reviews currently using BatOnRoute

"The implementation process was simple and smooth, and we also had continuous support from BatOnRoute. We’ve been able to adjust routes daily, record any incidents that occurred during the day, and manage passengers easily."

Ana Barazón ClementeBusiness Development Director at Sanivida

"We didn’t have thorough control of the routes that would provide us with the real stop times, and we also wanted to improve communication between the center, users, and families. The implementation process of BatOnRoute has been very simple; families now know when the bus will arrive at their stop, which helps us avoid unnecessary waiting."

Raquel PérezDirector of AFA Albacete

"Using the app allows me to organize my time better, since I can track the route in real time from my phone."

Family Member of a Day Center User

Have questions about accesible transport?

Everything you need to know about BatOnRoute

Can I obtain reports on routes and users who use the transport service?

Yes. From the administration panel, a wide range of reports can be obtained, including reports on routes and users who have used the transport service.

Can I manage who uses the transport service and when?

Yes. From the administration panel, all users who use the transport service can be managed, assigning them the route and stop they will use, as well as the days they will be on the route.

Can relevant information about each user on the route be added so the assistant can consult it?

Yes. There is a field called Observations where all relevant user information can be entered. This information will appear in the route assistant’s app for consultation.

Is it necessary to install a mobile app to know when the transport is close to home?

No. It is possible to notify the user via a phone call or recorded voice message. The route assistant can trigger the call when the transport is close to the stop.

Can multiple people have access to a mobile app to track a family member’s transport?

Yes. It is possible to download the BatOnRoute Moving app to track the route. In addition, push notifications will be received about the route status, allowing users to know when it is close to their stop or if it is delayed.

Can an absence be reported if the transport service will not be used on a certain day?

Yes. From the BatOnRoute Moving app itself, it is possible to create absences if the family member will not use the transport service. These absences are recorded in the system so the center can view them in its management panel.