Discretionary / Demand Responsive Transport
Flexible Mobility, where and when it’s needed
BatOnRoute is a specialised software solution that enables the monitoring and management of discretionary or demand responsive transport. It provides added value and peace of mind for users, while allowing service providers to manage operations more efficiently.
Limited mobility options in low-demand areas
In many areas, especially rural or sparsely populated regions, conventional transport services are not viable due to low demand and poor profitability. As a result, many people are left without transport options, limiting their access to essential services such as healthcare, education, or employment.
Local authorities and transport operators face the challenge of offering an efficient alternative without generating unnecessary costs.
How does demand responsive transport work with BatOnRoute?
Unlike fixed-route transport, this model operates only when there is demand, ensuring greater efficiency and profitability.
1. Service request
Users can easily book their trip via a mobile app, website, or even by phone in areas where more accessible options are needed.
2. Route allocation
The system analyses all requests and generates dynamic routes, optimising journeys to reduce wait times and travel distance.
3. Real-time notifications
Users receive live updates on their vehicle’s estimated arrival time, so they can be ready at the designated pick-up point.
4. Monitoring and management
Local authorities and operators can monitor and manage the service in real time, ensuring quality and adapting supply based on actual demand.
Flexible and efficient demand responsive transport
BatOnRoute offers an innovative solution that optimises demand responsive transport, allowing local authorities and operators to manage routes efficiently without incurring unnecessary costs. Our technology ensures a flexible, sustainable and accessible service tailored to the real needs of users. With BatOnRoute, everyone benefits.
Benefits for authorities and route operators:
- Resource optimisation: Services operate only when needed, avoiding unnecessary costs.
- Efficient route management: Dynamic adjustment of timetables and stops based on actual demand.
- Greater profitability: Fewer empty journeys and improved fleet planning.
- Sustainability: Lower CO₂ emissions by reducing empty vehicle trips.
BatOnRoute works with your existing transport provider and does not require any additional GPS installations in vehicles.
Benefits for users:
- Improved accessibility: Easy mobility in areas with limited transport options.
- Flexible, convenient bookings: Request a journey in real time or in advance via app, website or phone.
- Shorter wait times: Route optimisation reduces unnecessary travel and delays.
- Real-time notifications: Receive updates on vehicle arrival, delays or route changes. No more waiting at the stop.
Have questions about demand responsive transport?
Everything you need to know about BatOnRoute
Can I have a website for reservations and charge for them?
Yes. From the BatOnRoute administration panel, you can prepare a website. On this landing page, you can indicate the price of each defined route. Users will log in with their credentials and choose the trip or trips they wish to book.
What do I need to receive payments from users?
BatOnRoute allows configuring the landing page with Redsys or PayPal Business to receive payments made by users when booking their trips.
I need to obtain receipts for all booked trips. How can I do this?
From the administration panel, it is possible to obtain all receipts for payments made by users. It is also possible to detect if any payment has been rejected.
How can I manage reservation cancellations?
From the web panel itself, you can manage reservations made, modifying or deleting any reservation.
Is an app required to book a trip?
No. The company can provide you with a URL. From there, you can indicate the day and route you wish to book. Once the reservation is confirmed, you can access it through the BatOnRoute Moving app using the credentials provided. From the app, you can track the reserved journey in real time.
What do I need to pay for my reservation?
BatOnRoute allows payment by credit/debit card or via a PayPal account.
Once the payment is made, will I receive a notification confirming it was successful?
Yes. At the time of payment, you will receive an email notifying you that the payment has been successfully processed. If it is rejected, you will also receive an email indicating this.
Can I have a website for reservations and charge for them?
Yes. From the BatOnRoute administration panel, you can prepare a website. On this landing page, you can indicate the price of each defined route. Users will log in with their credentials and choose the trip or trips they wish to book.
What do I need to receive payments from users?
BatOnRoute allows configuring the landing page with Redsys or PayPal Business to receive payments made by users when booking their trips.
I need to obtain receipts for all booked trips. How can I do this?
From the administration panel, it is possible to obtain all receipts for payments made by users. It is also possible to detect if any payment has been rejected.
How can I manage reservation cancellations?
From the web panel itself, you can manage reservations made, modifying or deleting any reservation.
Is an app required to book a trip?
No. The company can provide you with a URL. From there, you can indicate the day and route you wish to book. Once the reservation is confirmed, you can access it through the BatOnRoute Moving app using the credentials provided. From the app, you can track the reserved journey in real time.
What do I need to pay for my reservation?
BatOnRoute allows payment by credit/debit card or via a PayPal account.
Once the payment is made, will I receive a notification confirming it was successful?
Yes. At the time of payment, you will receive an email notifying you that the payment has been successfully processed. If it is rejected, you will also receive an email indicating this.
