Fleet Locator for Holiday Transfers
With our Fleet Locator specialised for holiday transfers, your clients can follow the exact location of their vehicle instantly, without needing to download any app. It improves each traveller’s experience from the first minute and reduces operational incidents for hotels, travel agencies and transport companies.
Track transfers in real time, with no apps and no uncertainty.
Where is my transfer? The usual problem in travel services
In the tourism sector, transfer service is a fundamental part of the traveller’s experience. However, even today, many processes remain manual, confusing and inefficient:
- Passengers arrive at the airport or at their hotel without knowing whether their transport is waiting for them or on its way. This lack of information causes anxiety, unnecessary calls and a poor first impression of the destination.
- Drivers and transport companies are not always clear about who to pick up, at what time, or at what exact location. This can result in delays, failed pickups and customer complaints.
- Hotels and travel agencies spend time handling complaints or trying to locate vehicles and passengers. In peak season, this turns into an operational burden that is hard to manage.
Rather than being a smooth, professional welcome, the transfer experience often becomes a source of stress, misunderstandings and loss of traveller trust.
How does the transfer service work with BatOnRoute?
With BatOnRoute, travel agencies, hotels and transport companies can offer each client a unique tracking link tied directly to their reservation. Through this link, without needing to download any app, the traveller can:
- See the exact real-time location of the assigned vehicle.
- Clearly identify the meeting point for pickup.
- Check the updated status of the transfer at all times.
Meanwhile, operators access a centralised Fleet Locator, where they can see:
- All active reservations and their scheduled times.
- The passengers linked to each service.
- Any incident that may occur during the process.
A comprehensive solution that optimises holiday transfer management, reduces errors, and significantly improves the customer experience from the very first contact.
Key advantages of the Fleet Locator for transfers
Thanks to BatOnRoute, offering an efficient, clear and frictionless transfer service is easier than ever. These are the main benefits that enhance the traveller experience and optimise operational management:
- Tracking link with no app
The traveller accesses their transfer status with a click and their booking code, without downloads or sign-ups.
- Real-time vehicle location
The client knows if the transport is on its way, where it is and how long until it arrives.
- Updated passenger list
Drivers and operators have a clear understanding of who to collect, at what time and at which precise location.
- Fewer waits and misunderstandings
Calls and confusion at airports and hotels are reduced, improving the traveller’s experience.
- More professional service image
Build trust from the first moment and elevate the perception of the travel service.
Have questions about transfers?
Everything you need to know about BatOnRoute
Can I obtain a report with the planned occupancy for the transfer service?
Yes. From the administration panel, you can obtain a report with all reservations made from today into the future for the routes. It is also possible to review past-day reservations and compare them with the actual occupancy on those days.
I want users to be able to see all routes in operation. Can I set up a website where they can check any active route?
Yes. From BatOnRoute, it is possible to generate a link that displays all active routes at that moment. Users can access this link and view all active routes without having booked a trip.
I have received a reservation code. Can I check the status of my booked trip?
Yes. In the same email where you receive the reservation code, a URL will be provided. From that URL, you can view the trip status by entering the code, and see its real-time position if the route is active.
Can I access it through an app instead of the web?
Yes. You can download the BatOnRoute Moving app and log in with the credentials provided by the company. From the app, you can track the booked route and also view all active routes if the company allows it.
Can I obtain a report with the planned occupancy for the transfer service?
Yes. From the administration panel, you can obtain a report with all reservations made from today into the future for the routes. It is also possible to review past-day reservations and compare them with the actual occupancy on those days.
I want users to be able to see all routes in operation. Can I set up a website where they can check any active route?
Yes. From BatOnRoute, it is possible to generate a link that displays all active routes at that moment. Users can access this link and view all active routes without having booked a trip.
I have received a reservation code. Can I check the status of my booked trip?
Yes. In the same email where you receive the reservation code, a URL will be provided. From that URL, you can view the trip status by entering the code, and see its real-time position if the route is active.
Can I access it through an app instead of the web?
Yes. You can download the BatOnRoute Moving app and log in with the credentials provided by the company. From the app, you can track the booked route and also view all active routes if the company allows it.
